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1.
Operationns research

by Panneerselvam, R.

Material type: Text Text; Format: print Language: English Publisher: New delhi : Prentice hall, 2002Availability: Items available for loan: Call number: 003 PAN/O (8). Items available for reference: Not for loanCall number: 003 PAN/O (1). Checked out (1).

2.
Service productivity management: improving service performance using data envelopment Analysis

by Sherman, H. David.

Material type: Text Text; Format: print Language: English Publisher: New york : Springer, 2006Availability: Items available for loan: Call number: 338.06 SHE/S (1).

3.
Applications of quality control in the service industries

by Rosander, A. C.

Material type: Text Text; Format: print Language: English Publisher: New york : Marcel dekker, 1985Availability: Items available for loan: Call number: 658.562 ROS/A (2).

4.
Principles of marketing

by Kotler, Philip.

Edition: 13thMaterial type: Text Text; Format: print Language: English Publisher: South asia : Pearson education, 2010Availability: Items available for loan: Call number: 658.8 KOT/P (1).

5.
Operations research

by Panneerselvam, R.

Edition: 2ndMaterial type: Text Text; Format: print Language: English Publisher: New delhi : Phi learning private limited, 2012Availability: Items available for loan: Call number: 658.4034 PAN/O (1).

6.
Interactive services marketing

by Fisk, Raymond P.

Edition: 3rdMaterial type: Text Text; Format: print Language: English Publisher: Boston : Houghton mifflin, 2008Availability: Items available for loan: Call number: 658.8 FIS/I (1).

7.
Services marketing

by Bateson, John E. G.

Edition: 4thMaterial type: Text Text; Format: print Language: English Publisher: [s.l.] : Cengage, 2011Availability: Items available for loan: Call number: 658.8 BAT/S (1).

8.
Economic reforms and growth in india: essays from economic and political weekly

by Balakrishnan, Pulapre, Ed.

Material type: Text Text; Format: print Language: English Publisher: New delhi : Orient blackswan, 2011Availability: Items available for loan: Call number: 338.954 BAL/E (1).

9.
Handbook of services marketing and management

by Swartz, Teresa A. [Ed.].

Material type: Text Text; Format: print Language: English Publisher: New delhi : Sage publications, 2000Availability: Items available for reference: Not for loanCall number: 658.8 SWA/H (1). :

10.
International trade in services in india: implications for growth and inequality in a globalizing world

by Raychaudhuri, Ajitava.

Material type: Text Text; Format: print Language: English Publisher: New delhi : Oxford university press, 2012Availability: Items available for loan: Call number: 382.40954 RAY/I (1).

11.
Managing services: challenges and innovations

by Haynes, Kathryn [Ed.].

Material type: Text Text; Format: print Language: English Publisher: New york : Oxford university press, 2014Availability: Items available for loan: Call number: 338.4700068 HAY/M (1).

12.
Trade in services and trade agreements: perspectives from india and the european Union

by Mukherjee, Arpita [Ed.].

Material type: Text Text; Format: print Language: English Publisher: Los angeles : Sage, 2016Availability: Items available for loan: Call number: 382.45 MUK/T (1).

13.
Services Marketing / William Chitty, Andrew Hughes and Steven D'Alessandro

by Chitty, William | Hughes, Andrew | D'Alessandro, Steven.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publisher: South Melbourne : Oxford University Press, 2012Availability: Items available for loan: Call number: 658.8 CHI/S (1).

14.
Service operations management: improving service delivery / Robert Johnston

by Johnston, Robert | Clark, Graham | Shulver, Michael.

Edition: 4thMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publisher: Noida: Pearson, 2018Availability: Items available for loan: Call number: 658 JOH/S (1).

15.
Services marketing: integrating customer focus across the firm / Valarie A. Zeithaml

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay.

Edition: 7thMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publisher: Chennai: McGraw Hill, 2018Availability: Items available for loan: Call number: 658.8 ZEI/S (2).

16.
World city network: a global urban analysis / Peter J. Taylor

by Taylor, Peter J | Derudder, Ben.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Language: English Publisher: London: Routledge, 2016Availability: Items available for loan: Call number: 307.76 TAY/W (1).


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