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1.
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry [electronic resource] / by Alireza Faed.

by Faed, Alireza [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Language: English Publisher: Heidelberg : Springer International Publishing : Imprint: Springer, 2013Online access: Click here to access online Availability: No items available :

2.
Architecting User-Centric Privacy-as-a-Set-of-Services [electronic resource] : Digital Identity-Related Privacy Framework / by Ghazi Ben Ayed.

by Ben Ayed, Ghazi [author.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Language: English Publisher: Cham : Springer International Publishing : Imprint: Springer, 2014Online access: Click here to access online Availability: No items available :


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