Service productivity management: improving service performance using data envelopment Analysis

By: Sherman, H. DavidMaterial type: TextTextLanguage: English Publisher: New york : Springer, 2006Description: 328ISBN: 9780387332116Subject(s): Service industries -- Labor productivity | Service industries -- Management | Data envelopment analysis | Industrial productivity | Operations research | Econometrics | Economics | Engineering economyDDC classification: 338.06
List(s) this item appears in: List of CDs Available with Books
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