Service Quality Regulation in Electricity Distribution and Retail [electronic resource] / by Elena Fumagalli, Luca Lo Schiavo, Florence Delestre.Material type: TextLanguage: English Series: Power Systems: Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2007Description: XI, 153 p. online resourceContent type: text Media type: computer Carrier type: online resourceISBN: 9783540734444Subject(s): Engineering | Engineering economy | Electric engineering | Europe -- Economic policy | Economics | Engineering | Energy Economics | Engineering Economics, Organization, Logistics, Marketing | R & D/Technology Policy | Energy Technology | European Integration | Energy Policy, Economics and ManagementAdditional physical formats: Printed edition:: No titleDDC classification: 333.79 LOC classification: HD9502-9502.5Online resources: Click here to access online
The basics of service quality regulation -- Commercial quality -- Continuity of supply -- Voltage quality -- References on specific issues.
Service Quality Regulation in Electricity Distribution and Retail provides a guide for regulatory authorities and postgraduate students alike, accompanying readers through the necessary steps for designing and implementing regulatory policy. It builds a bridge between the theoretical aspects of service quality regulation and country-specific applied mechanisms. The book offers examples as provided by regulatory authorities (including some not often available in the English language), and suggests best practices as elaborated by a number of international regulatory organizations. The book is a comprehensive, clear, well-organized description of applied quality regulation in the electricity sector as it is, today. Advanced readers will also appreciate its survey of the most innovative regulatory mechanisms currently being employed (and tested) in European countries, as well as those that have been proposed in the literature.