Extended Warranties, Maintenance Service and Lease Contracts [electronic resource] : Modeling and Analysis for Decision-Making / by D.N.Prabhakar Murthy, Nat Jack.Material type: TextLanguage: English Series: Springer Series in Reliability Engineering: Publisher: London : Springer London : Imprint: Springer, 2014Description: XVIII, 399 p. 101 illus. online resourceContent type: text Media type: computer Carrier type: online resourceISBN: 9781447164401Subject(s): Engineering | Engineering economy | System safety | Industrial organization (Economic theory) | Engineering | Engineering Economics, Organization, Logistics, Marketing | Quality Control, Reliability, Safety and Risk | Industrial OrganizationAdditional physical formats: Printed edition:: No titleDDC classification: 658.5 LOC classification: TA177.4-185Online resources: Click here to access online
1.Introduction -- 2.Product Reliability and Maintenance -- 3.Introduction to Game and Agency Theories -- 4.EW/MSC An Overview -- 5.EW/MSC Process -- 6.Cost Analysis of EW/MSC -- 7.Models for EW/MSC Decision-making -- 8.Lease Contracts -- 9.Models for Lease Decision-making -- 10.Management of EW/MSC and Lease Processes -- 11.Risk Management.
Serving to unify the existing literature on extended warranties, maintenance service contracts and lease contracts, this book also presents a unique perspective on the topic focussed on cost analysis and decision-making from the perspectives of the parties involved. Using a game theoretic approach together with mathematical modelling, results are presented in an integrated manner with key topics that require further research highlighted in order to serve as a starting point for researchers (engineers and statisticians) who are interested in doing further work in these areas. Designed to assist practitioners (managers, engineers, applied statisticians) who are involved with extended warranties, maintenance service contracts and lease contracts, the book provides them with the models and techniques needed for proper cost analysis and effective decision-making. The book is also suitable for use as a reference text in industrial engineering, applied statistics, operations research and management.