TY - BOOK AU - Fumagalli,Elena AU - Schiavo,Luca Lo AU - Delestre,Florence ED - SpringerLink (Online service) TI - Service Quality Regulation in Electricity Distribution and Retail T2 - Power Systems, SN - 9783540734444 AV - HD9502-9502.5 U1 - 333.79 23 PY - 2007/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg, Imprint: Springer KW - Engineering KW - Engineering economy KW - Electric engineering KW - Europe KW - Economic policy KW - Economics KW - Energy Economics KW - Engineering Economics, Organization, Logistics, Marketing KW - R & D/Technology Policy KW - Energy Technology KW - European Integration KW - Energy Policy, Economics and Management N1 - The basics of service quality regulation -- Commercial quality -- Continuity of supply -- Voltage quality -- References on specific issues N2 - Service Quality Regulation in Electricity Distribution and Retail provides a guide for regulatory authorities and postgraduate students alike, accompanying readers through the necessary steps for designing and implementing regulatory policy. It builds a bridge between the theoretical aspects of service quality regulation and country-specific applied mechanisms. The book offers examples as provided by regulatory authorities (including some not often available in the English language), and suggests best practices as elaborated by a number of international regulatory organizations. The book is a comprehensive, clear, well-organized description of applied quality regulation in the electricity sector as it is, today. Advanced readers will also appreciate its survey of the most innovative regulatory mechanisms currently being employed (and tested) in European countries, as well as those that have been proposed in the literature UR - http://dx.doi.org/10.1007/978-3-540-73444-4 ER -